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This is a standard DigiCert wildcard cert that we have replaced every year with no issues. The free manual solutions to fix Microsoft Outlook keeps shutting down ends here. If you ran SaRA in Step 3, and you created a new profile, you can skip all of Step 4. Avoid the hassle of manually entering each email address. Take a look at your update history for the second KB mentioned.

Outlook 365 crashing on Server 2016

This step creates detailed information about your Outlook configuration and provides solutions for any known issues that are detected. It also gives you the option to upload your results to Microsoft so that a support engineer can review them. Once the repair process is complete, restart your device and check if the issue is resolved. KB , the latest security update for Office 2016, has sparked frustration among Windows users as it introduces a host of unexpected issues.

Right-click on an empty space, hover over “New” and select “Folder.” Name the folder FORMS2. If you receive a prompt indicating that the FORMS2 folder already exists, replace the old FORMS2 folder with the new one. After your account has been repaired, restart Outlook. Check if the problems causing ‘my Outlook keeps shutting down’ persist. Had this issue on my wifes W10 laptop with Outlook 2016 recently.

How to troubleshoot issues that cause Outlook to crash or stop responding when used with Microsoft 365

Until a permanent solution is found, they’ve released a temporary workaround to address the problem. Since the issue is related to the Forms Library, Microsoft has suggested that affected users create a new FORMS2 folder. But before doing so, open Task Manager, Office 365 not syncing fix right-click Outlook and any other Office applications running in the background and select “End Task.” Hopefully, now you understand why Outlook keeps crashing and how to fix it.

Drawbacks of the Manual Method

After the restart, try opening Outlook again to see if the Outlook keeps shutting down issue is resolved. You can follow some troubleshooting steps to fix this Outlook crash. Somebody somewhere else figured out that disabling Weather on the Calendar in the Calendar options also stopped this crash. Root causeA recent Office update that integrates React Native framework to support certain features in Microsoft 365 applications has introduced a problem that’s leading to this impact. User impactUsers’ Microsoft 365 applications may be unexpectedly crashing on Windows Server 2016 and 2019 devices. I have been running it on affected terminal servers using admin rights.

Create a new Outlook profile

For that, we first need to find out which is the faulty add-in by running Outlook in Safe mode. This means Outlook will run with limited features and without any add-ins enabled. A quick repair, a full repair, even uninstalling, rebooting and installing again didn’t fix the issue. On one server I uninstalled all of the recent security patches and rebooted, but no change. Problems with Outlook or MS Office program files can cause such problems.

Scope of impactImpact is specific to some users who are served through the affected infrastructure. Obviously update the client edition and product ID to match your environment but this worked. If this still does not work, try repairing MS Office. Then, select your account and click Open File Location. Though there could be numerous reasons why Outlook crashes or crashes on your PC, you will go over a few problems in this article and show you how to fix each one. Has anyone seen this as well with this months updates.

Investigate possible issues caused by add-ins

• Problems with Outlook or MS Office program files can cause such problems.
• However, some might be incompatible with your Outlook version and thus, cause conflicts leading to crashes.
• On one server I uninstalled all of the recent security patches and rebooted, but no change.
• Microsoft has once again acknowledged the issue, but this time they have also explained the reason behind the crash.
• Right-click on an empty space, hover over “New” and select “Folder.” Name the folder FORMS2.
• The Outlook PST file is a centralized storage location for your digital files.
• Again, check if Microsoft Outlook crashes when opening.
• Similarly, restarting your computer can clear temporary glitches and refresh your system’s resources.

Microsoft rolled out this patch on Patch Tuesday alongside updates for Windows 10 and 11, yet while… The Outlook PST file is a centralized storage location for your digital files. When it becomes corrupted or damaged, you risk losing data in Outlook. One of the best methods to fix it is to use Wondershare’s Repairit for Email tool.

In this case, you can try repairing or reinstalling Microsoft Office. “My Outlook is crashing!” This ais a common problem that we may encounter while working with Microsoft Outlook? Many users frequently report issues with Microsoft Outlook crashing, regardless of whether the installation is new or old. One common issue with Outlook is that it occasionally closes unexpectedly. To sum up, the blog elaborated on all the major reasons for Microsoft Outlook keeps crashing problem.