Outlook not syncing IMAP emails Software & Applications

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Full cleanup of ALL accounts is not a solution(and re-add even helps not). I also noticed that some IMAP settings — like the root folder path (e.g. “INBOX”) — are not available in the new Outlook, which makes troubleshooting more difficult. In the classic Outlook, I would normally check or adjust these. All default folder will show up as top-level ones and mail will start populating to the Inbox folder. For faster and more reliable delivery, add to your trusted senders list in your email software. Simply enter your email address OR username in order to reset your password.

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I also went ahead and uninstalled the email scanning portion of our Antivirus to check as well. I have an email problem that has been plaguing me for some time now and I have so far been unable to find a resolution. EDIT – the folder check add-on is for older versions of TB. We will never ask you to call or text a phone number or share clear Outlook credentials manager personal information. Please report suspicious activity using the “Report Abuse” option. When you are dealing with any problem, it is important to understand the reasons behind the issues.

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Creating a new OST file clears up a host of weird problems with Outlook. This also caused some issues as outlook did not know where to store deleted or sent items and through up several errors. What about changing the root folder path, in account settings, to “Inbox”. It seems to do the send and mailbox not updating on IMAP receive and get new mail when in offline mode, but not when online.

Chosen solution

So my Junk folders do not have that box checked, but the Inbox doesn’t have a box to be be checked – their behavior is the same they are both not syncing, until I manually click on them to force the sync. I have half dozen mail accounts a few microsoft a gamil and some other ones and there is no difference they are all acting the same. These a general steps to check your IMAP settings in any email application. With the help of this, you can also ensure that the server settings are properly configured or not. If you can take a look at your mail server settings specifically the IMAP and SMTP. Make a note of the values and delete an overwrite them also check your passwords for both SMTP and IMAP.

My accounts in Mail app stopped to sync post update

See the attached picture for the Properties window for a user-created folder. When you right-click one of the folders that doesn’t show new mail unless you select it, Properties, is the box ‘When getting new messages… It’s usually not checked by default for IMAP to minimize network traffic. Subscribing to a folder makes it appear in the Folder Pane, but one might not always want a folder to be synced automatically if it is mainly an archive folder or one that seldom receives new mail. This limits the amount of network traffic and improves performance for syncing important folders. But many users run into the problem where their important FixTechGuide Office 365 troubleshooting IMAP folders are not syncing or stop updating.

Delete Confirmation

It will synchronize deleted items if I delete an item from my phone, but it just wont receive new ones. IMAP accounts should update automatically on send/receive. Otherwise why even have the ability to auto-sync? If I need to click on each folder to force the sync/download from server then auto sync serves no purpose. When you are accessing Gmail via the web application everything is hosted on Google’s cloud servers.

This limits the amount of network traffic and improves performance for syncing important folders.
We only have a handful of people who use the their email across multiple devices at the corporate office.
These methods help you in the synchronization process.
Full cleanup of ALL accounts is not a solution(and re-add even helps not).
My comment about 3rd party email — is a 3rd email app called Email – Edison Mail (from the App Store) I set up my mail accounts in the app and everything works as it should.
Look at the mail server settings boxes for password and port settings they’re the ones you need to delete and reapply.
From what I’m reading, this doesn’t actually appear to be an issue with receiving email, it’s an Outlook screen refresh issue, or possibly (although less likely) an issue with notification settings.
So, here are the solutions you solve the problem of the IMAP folder not syncing.
I went to a bunch of online TLS tests and the mail server is fine and the certificates are trusted…

Hence, the trashing of messages is registering on Gmail. It’s just that the contents seem completely disconnected from what I see using webmail. All messages that were trashed in Outlook still appear in All Mail when accessed using webmail, even days later. From what I’m reading, this doesn’t actually appear to be an issue with receiving email, it’s an Outlook screen refresh issue, or possibly (although less likely) an issue with notification settings. If you can go to another folder then right back to Inbox and suddenly see 100 new messages, they were there all along, they didn’t just magically appear in that second it took to switch back and forth. Try attacking it from that angle and see what you find.

Looks like at this point there still is not a fix? I am stumped as it the rest of our team. Paying $6 per month vs our current $1.50 per month is a pretty big increase on a yearly basis. We wouldn’t use many of the features included in office 365 to warrant paying the additional cost. Varatex – Outlook in Safe mode did not seem to help.