To manage your mailbox by using the AutoArchive feature, see AutoArchive settings explained. We recommend that you move several items in your larger folders to separate folders, or that you archive those items by using the AutoArchive feature. If the problem doesn’t occur after you restart Outlook, one of the add-ins is likely the cause of the problem. Restore the add-ins one at a time until the problem does occur to determine which add-in is causing the problem. Although add-ins step-by-step Outlook troubleshooting can enhance your user experience, they can occasionally interfere or conflict with Outlook. Try to start Outlook without any add-ins running.
If prompted to allow Outlook to make changes to your computer, select Yes. When Outlook is not responding and refuses to close, it becomes necessary to use the Task Manager to close it. Follow the steps below on how to use Task Manager to force quit Outlook. I am in the middle of a conversation with an important client, I am close to sealing a sweet deal and as I am about to send the email, Outlook freezes!
If your computer is running low on resources, Outlook will freeze up. If Outlook isn’t stuck at a screen that says “Processing,” or this didn’t resolve your issue, continue to the steps below. If those steps don’t work, see Need additional help? There are a number of possible reasons for Outlook to behave this way. We’ve presented the potential solutions in order from quickest to most time consuming.
We hope that you are now relieved and would like to hear from you if the article has helped you. Drop us a comment below if you have anything to say. If your Outlook is working fine now, it means add-ins are the culprit.
“Unable to install this application because an application with the same identity is already install… If you can’t open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or step-by-step Outlook troubleshooting you may need to update Outlook.
If repairing your Microsoft 365 programs didn’t resolve your issue, move on to the next step. I can’t open the Microsoft Outlook, when I try to open the application is staying in loading screen and nothing happens. After some minutes I need to put again the password for my acount and again nothing happens. If I get in the mail he says “Trying to connect to your server”. If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile.
Hitting spam traps—those sneaky addresses designed to catch spammers—or being listed on a blocklist can seriously damage your standing. Putting weeks of planning and step-by-step Outlook troubleshooting effort into an email campaign…only to have it fail to deliver. When we asked email marketers their key priorities for our annual State of Email Survey, monitoring their deliverability rates hit the top five.
This automated tool should help you resolve most errors in Outlook. However, if the problem still persists, may the issue is with your PST file, which we will cover in the next solution. I’m not certain to which post you’re referring, but everything that’s been mentioned so far can be done directly by the user. No elevated permissions are required step-by-step Outlook troubleshooting to do any of these steps.
Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support. If you can’t choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again.
Bug fixes, new features, and performance enhancements are released regularly. There are a number of possible reasons for Outlook to behave this way. We’ve presented the potential solutions in order step-by-step Outlook troubleshooting from quickest to most time consuming. The team at Blackwood IT have always given us 5-star help. Use ScanPST.exe to scan and repair .pst or .ost files. Find solutions to common problems or get help from a support agent.
Not something you want to take on lightly, but sometimes you have to. Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. No matter how well written add-ins are (and even Outlook itself), there will always be the occasional Outlook problem that doesn’t seem to go away or may not be related to add-ins at all. You can read how to fix your Outlook problem on the internet, but sometimes the suggestions don’t work for your specific case.
If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change. All colleagues have a on-prem mailbox, just like myself. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. We recommend setting Windows Update to automatically download and install recommended updates.