Also, ensure that a reliable and trusted vendor provides the Antivirus program you are using. A good Antivirus program has no compatibility issues with Microsoft Office applications. While these Microsoft accounts work in other Microsoft products (e.g. OneDrive, Windows, Xbox), they are non-functional when visiting Outlook.com. Outlook.com (the web version of Outlook) and Outlook apps require a 1st party alias (Outlook/Hotmail/Live/MSN) to send and receive email, use calendar, etc. This kind of error usually indicates some issues on the disk where your Outlook PST file is located.
When your cache files are deleted, launch Outlook, and the app should open without problems. Then, right-click a selected file and choose “Delete” (a trash can icon). If your PC has a virus or malware infection, that may be why Outlook isn’t launching. In this case, run a full virus check on your PC to find and remove any threats. In Windows, Outlook not opening errors fixing Microsoft Outlook problems can disrupt email communication, which can negatively affect productivity and business operations.
Note that the above link is for desktop Outlook for Windows. A more general version that can also fix Office, Microsoft 365, and other Outlook problems can be found here. If I run an online repair and reboot her PC it will usually work for a day or two. Kinda at a loss at this point, I am thinking about wiping the PC and starting again. Outlook is one of the most complex applications of the Microsoft Office suite, which makes it extremely resource-hungry. Outlook may hang simply because it does not have enough memory to run or perform a required operation.
When a Microsoft Office app, like Outlook, stops working, use Office’s built-in repair tool to fix your app. Microsoft includes this tool with all Office installations, and you can use it to find and resolve problems with all your Office applications. Wait for the antivirus to scan your system, find any viruses, and remove those items. If none of the fixing Microsoft Outlook problems above methods fixes the ‘Outlook not responding’ problem, then there are chances that the Outlook PST in your Outlook profile is corrupt. In such scenarios, you need to repair the corrupt PST files. Check if the Outlook Will Not Open in Windows 10 error is now gone, by launching Outlook 2016.
Clearing the Outlook CacheExit Outlook and Skype for Business.From the Start menu, choose Run.In the Run window, type this path in the Open box “%LOCALAPPDATA%\Microsoft\Outlook\”Click OK.Find the .ost file and rename or delete it (you may need to Show Hidden Files and Show Extensions to see the file)More items…•4 days ago
For more information, go to Add or remove an email alias in Outlook.com. Here are the different ways to resolve the problem of Outlook Web not working. These methods not only work in this but other issues related to Outlook.com, such as.
This happens to accounts that are configured in the iOS Mail app. If you can’t choose any of the menu options, type inside an fixing Microsoft Outlook problems email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities.
You can create a new profile and then add your email accounts to the new profile. If you try to delete or move a large number of messages at once, Outlook can appear to freeze, but really, it’s working behind the scenes. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck. Give Outlook a few minutes to finish the process and fixing Microsoft Outlook problems it should start to work again. For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you’re sure you want to do that.
Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar. We are aware that some users may not be able to receive email from Gmail accounts. We’re aware of an issue where some users see the error message “Your message can’t be displayed right now”. Microsoft has released a Windows Hotfix file to remove the contacts folder synced by the Teams app. This issue has been mitigated and we are continuing to monitor fixing Microsoft Outlook problems the issue to ensure stability. The root cause was the deployment of an incorrect campaign data file, which led to false positive campaign detection.
One reason Outlook fails to launch is that you’ve installed faulty add-ins in the app. These add-ins may be working incorrectly, causing the app not to launch. It’s not uncommon, and you can easily make Microsoft’s email and calendar app open with a few simple fixes. We’ll show you what to do on your Windows 11 or Windows 10 PC.
Many of these items can be automatically checked by the Classic Outlook Advanced Diagnostics troubleshooter. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. There are a number of possible reasons for Outlook to behave this way. We’ve presented the potential solutions in order from quickest to most time consuming. Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users.