Below, you will see some of the most common issues that users run into, and what the most efficient way to troubleshoot Outlook is. If you’re having trouble installing HubSpot Sales for Outlook, the troubleshooting steps listed here should help you get up and running in no time. Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue.
Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support. If you can’t choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again.
If you used the workaround below you can now switch from using an Outlook.com alias to your country’s domain. Create your account and connect with a world of communities. Start typing in the search box to find a contact or contact list. Right-click an existing folder and select Create new subfolder. Calendar events can be used for your own personal event, or you can invite others to create an in-person or Teams meeting.
Below, we’ll guide you through a series of solutions, from simple, quick fixes to more in-depth repairs, to help you get Outlook up and running again. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again.
If you’ve already clicked the Accept button in Outlook 2016, you won’t be able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation. If you manually type in the secondary connected account email address in the “From” field, the email is sent as “On behalf of” your primary Outlook.com account. To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device. Read how to Add your Outlook.com account to another mail app. While these Microsoft accounts work in other Microsoft products (e.g. OneDrive, Windows, Xbox), they are non-functional when visiting Outlook.com.
Repair a profile in OutlookIn Outlook, choose File.Choose Account Settings >Account Settings.On the Email tab, choose your account (profile), and then choose Repair. …Follow the prompts in the wizard, and when you’re done, restart Outlook.
Regardless of the specific cause, there are several key troubleshooting fixes to try that might help. I just have the hourglass that disappears after a minute. After multiple restarts the program will open one time, then reverts. If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. A well-running Outlook will ensure that you enjoy the full benefits of this office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html popular email program. If you follow the above solutions, your Outlook will perform according to your expectations.
There are also notes about legacy per-user auth being an issue, however we had two accounts left in per-user auth but none with the issue. If you think that it is patch related, roll back the patch and see if that fixes it for the end users. If it’s an RDS server and the cache is also on the server, if the server crashes, reboots abruptly, is full, there are many reasons. Instead of removing the profile, remove the OST file and let it recreate. Find solutions to common problems or get help from a support agent.
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This in turn slows down email retrieval and load times across all devices. When you have to deal with a slow or unresponsive Outlook, it can office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html be frustrating. Whether on Windows, Mac, or mobile, a laggy email client can hinder productivity and disrupt communication.
In the Search box, type the name or email address of a person or a keyword you want to search for, and press Enter office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html or select . See Working with message folders in Outlook.com to learn more about available folders. To find the item with the attachment, scan the list of items in the thread.