I’m having an issue with one Outlook 365, the program open and get stuck at loading the user profile, any profiles. Corrupted PST or OST data files can prevent Outlook from loading. Microsoft’s ScanPST tool can repair minor corruption; more severe cases may require deleting and rebuilding the data file.
There are a number of causes to Outlook not working you can troubleshoot. If you want to learn how to fix Outlook issues involving a frozen screen, here are some things you can do. There is nothing worse than when you are working on something important, you go to send off an email, and Outlook freezes or you see that dreaded “not responding” message.
When you install Outlook, an Inbox repair tool (scanpst.exe) is also installed on your PC. The Inbox repair tool can resolve problems by scanning your Outlook data files, and repairing errors. To use the Inbox repair tool, exit Outlook, and then follow the steps in Repair Outlook Data Files (.pst and .ost). As your mailbox size increases, more resources are required step-by-step Outlook troubleshooting to open each folder.
After you delete the Outlook App Data folder, we suggest you restart your system first and then, open Outlook. If you’re still having problems, you can try resetting your Windows Firewall settings back to default. Then, you can try to start Outlook 2016 in Safe Mode and then check which add-in is causing Outlook issues, disabling that add-in. Since your app doesn’t open, you’ll have to use another Office app on your PC to trigger the update. This is because when you update one Office app, it automatically updates all other Office apps on your PC. Here, enable the “Quick Repair” option and choose “Repair.”
When a Microsoft Office app, like Outlook, stops working, use Office’s built-in repair tool to fix your app. Microsoft includes this tool with all Office installations, and you can use it to find and resolve problems with all your Office applications. Wait for the antivirus to scan your system, find any viruses, and remove those items. If none of the step-by-step Outlook troubleshooting above methods fixes the ‘Outlook not responding’ problem, then there are chances that the Outlook PST in your Outlook profile is corrupt. In such scenarios, you need to repair the corrupt PST files. Check if the Outlook Will Not Open in Windows 10 error is now gone, by launching Outlook 2016.
I would say first things first is figure out if any of these actually resolves her issue, and then (if so) document it on a quick 1-pager that she can follow if/when you’re not available. When the scan is done and errors have been fixed, run scanpst.exe again until no errors are found anymore. If after scanning the file more than 3 or 4 times errors are still found, you might want to copy over your data in a new pst-file. We have tried all things mentioned above (except reconnecting the MS account), but the only solution so far is deleting the users profile.
Now you’ll have a fresh profile that should work properly if the old one was the problem. If Outlook works fine now, you know one of those add-ins was the problem. So, it will be helpful to find out which one caused the issue. In short, even small things can make Outlook stop working. But the good part is, you can fix most of these problems with simple steps. If you have Outlook in your startup folder, remove the shortcut from the startup folder.
All you need to do is to check and install any updates for the app. If you’re considering looking for an alternative to Outlook, we offer a swift onboarding experience through IMAP protocols. You can even add your @outlook.com email address to Mailbird and not miss out on any of your important step-by-step Outlook troubleshooting conversations.
This command launches Outlook with a fresh navigation panel, often resolving profile loading hangs. Large cache is often the cause of corruption, reduce the risks by reducing the size of the cache. For more information about performing a clean boot, see How to perform a clean boot in Windows. For step-by-step Outlook troubleshooting a list of antivirus software vendors, see Consumer antivirus software providers for Windows. Outlook stores certain data, such as email signatures and the spelling checker dictionary, in the AppData folder.
Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support. When reaching this point of the guide, the issue most likely also occurs for other users on the computer. This means that the issue is not caused by a configuration setting but by an installation error. When your mail profile is damaged, Outlook often fails to start as well or you’ll find yourself encountering one error after the other.
While doing your work on Outlook stuck on loading profile? It’s a common error encountered by most MS Outlook users. We are here with most legitimate methods to fix this issue before step-by-step Outlook troubleshooting moving ahead to the solution.