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By keeping unnecessary connections out and your profiles tidy, you keep Outlook connected to the right Office 365 environment. Setting up the Exchange account by hand avoids this. If Outlook refuses to come back online, you’re probably looking at a profile issue, a bad OST file, or a mix-up with your Exchange account setup. Fixing these directly usually brings things back to normal.
How to Fix Outlook Stuck in Offline Mode Issue? Simple Methods
If Outlook can’t log in to those services, it just flips into offline mode. You can also send us your queries in the comment section, and we’ll revert FixTechGuide mailbox repair steps back as soon as possible. This will fix the Outlook stuck in offline mode problem and build a fresh OST file.
My windows live mail is stuck in the work offline mode. I cannot send or receive emails using wlm. I can access my
All the modifications are stored locally in the OST data file before syncing with the mailbox server. Users can also utilize the ‘Work Offline’ option Outlook Stuck on Synchronizing Folders when there is an unreliable internet connection. How do you know when you’re working offline or online in Outlook? There are visual cues, starting with the status bar at the bottom of your Outlook window. If either of the following status indicators are shown, it means Outlook isn’t connected to your mail server. Profile or configuration mistakes cause trouble too.
Create or Repair Outlook Profile
If it connects in Safe Mode, one of your add-ins is probably the culprit. Closing Outlook and reopening it helps clear up minor glitches. Try launching Outlook in Safe Mode to check if add-ins are causing trouble. Outlook has a Work Offline button under the Send/Receive tab. People hit it by accident all the time, so it’s worth a look. Double-check that you’re on the right network, especially if you have several Wi-Fi options.
- Please click the link below from your computer (after reading this).
- Making a new profile tends to work better, especially if your old one has lots of accounts or long-standing sync problems.
- Sometimes, people connect their system to several Office 365 environments without realizing it.
Setup Exchange Server Account Manually
Each profile should only connect to its own Office 365 tenant. This helps avoid cross-environment prompts that mess with your connection. If you’re on a company domain, make sure your DNS settings look right. Messed-up DNS can keep Outlook from finding the mail server. Flushing the DNS cache with ipconfig /flushdns sometimes clears up weird issues. Outlook needs Microsoft Exchange and Office 365 to stay connected.
Given below are just a few examples of possible reasons.
To resolve the Outlook stuck offline working issue, click “Work offline” to reset and reconnect the Exchange server. Outlook status says offline then it can happen when offline mode enabled, server connection is lost, or your internet isn’t stable. Corrupted Outlook profile, faulty add-ins or outdated version of Outlook can also be reasons to remain offline. If these manual Outlook Login Issues Troubleshooting approaches do not work then it may happen due to damaged Outlook files. We have explained all the essential methods to fix the Outlook stuck in offline mode error.
When these files go bad, Outlook can’t talk to the Exchange server, so it just gives up and goes offline. Are you experiencing the problem of ‘Outlook stuck in offline mode’ and looking for a comprehensive solution? To eliminate the possibility that there’s a fault in your current Outlook profile, create a new profile. If you open classic Outlook using the new profile and it’s still disconnected, try removing your account and then adding it back again.
Recreate OST File
Start by making sure your computer has a solid internet connection. If Outlook can’t get to the mail server, no amount of tweaking inside Outlook will help. Try opening a browser or running a quick ping test to check if your network’s up. If you have to keep multiple accounts on one device, set up separate Outlook profiles for each one.


