Fix “Outlook 365 Keeps Crashing or Stop responding” Issue

Fix Microsoft Outlook crashing issues

Run the classic Outlook advanced diagnostic troubleshooter if you’ve tried all of the preceding steps and Outlook is still crashing or hanging. This step creates detailed information about your Outlook configuration and provides solutions for any known issues that are detected. It also gives you the option to upload your results to Microsoft so that a support engineer can review them. Some software or apps, such as antivirus or anti-malware, may conflict with Outlook 365, leading to crashes.

How to fix Outlook crashing issue?

ProcedureExit Outlook.Open a Run dialog box. …Type Outlook /safe, and then click OK.If the issue is fixed, click Options on the File menu, and then click Add-Ins.Select COM Add-ins, and then click Go.Click to clear all the check boxes in the list, and then click OK.Restart Outlook.Jun 25, 2025

In this case, you can temporarily disable the antivirus or the security app. If this fixes the issue, you can add Outlook and its related processes as an exception Fixing Office login problems in the security app. Hopefully, now you understand why Outlook keeps crashing and how to fix it. We have mentioned all manual troubleshooting solutions that you can try one by one.

Method 8: Run Windows Store App Troubleshooter

Though there could be numerous reasons why Outlook crashes or crashes on your PC, you will go over a few problems in this article and show you how to fix each one. The free manual solutions to fix Microsoft Outlook keeps shutting down ends here. You can download the software on Windows Desktop or Laptop.

If Outlook doesn\’t crash, it means one or more add-ins were responsible for the issue. To find which add-in is causing the issue, enable each add-in and observe Outlook. If it crashes after enabling an add-in, uninstall that add-in. KB , the latest security update for Office 2016, has sparked frustration among Windows users as it introduces a host of unexpected issues. Microsoft rolled out this patch on Patch Tuesday alongside updates for Windows 10 and 11, yet while…

Fix 5: Create a New Outlook Profile

  • Hopefully, now you understand why Outlook keeps crashing and how to fix it.
  • If there is an issue, you can restart your router to resolve temporary network glitches.
  • Priyanka Kumari is a technical content writer in the fields of Email Migration, Data Recovery, Cloud Migration, and File Management.
  • The free manual solutions to fix Microsoft Outlook keeps shutting down ends here.
  • For that, we first need to find out which is the faulty add-in by running Outlook in Safe mode.
  • This issue can disrupt your workflow and lead to data loss if not addressed promptly.

The tool presents the extracted data in a preview window, where you can search for the missing items and save them in PST file. You can then import this PST file into your Outlook account using the Import and Export wizard to restore the missing items. This tool can efficiently convert large-sized orphaned or inaccessible OST files to PST and various other file formats. However, we came across many users who are still struggling with this Outlook issue. They still wonder ‘Why is Outlook constantly not responding? ’ So, it is possible that your PST file will get corrupted and you can lose all important data.

Method 6: Disable Hardware Acceleration

This means Outlook will run with limited features and without any add-ins enabled. Try the tool mentioned above because it is effective and convenient, and it scans and fixes errors in both PST and OST files. Support and Recovery Assistant performs diagnostic checks and returns potential solutions for you to try in order to resolve Outlook issues. “My Outlook is crashing!” This ais a common problem that we may encounter while working with Microsoft Outlook? Many users frequently report issues with Microsoft Outlook crashing, regardless of whether the installation is new or old.

Outlook Keeps Crashing After Opening – Resolved

One common issue with Outlook is that it occasionally closes unexpectedly. Repairing the Outlook application should fix the Outlook is crashing issue. If not, you can try resetting the application by clicking the Reset button on the same window. With the release of the new Outlook app, Microsoft has begun to shift its focus away from the classic Outlook. The classic Outlook will most likely stop crashing once you have created the FORMS2 folder.

Outlook crashes or stops responding when used with Office 365

Fix Microsoft Outlook crashing issues

However, if the problem persists, you can try the following solutions. The update was released on schedule and successfully resolved the problem. Shivam is a digital marketer and technical content writer at DRS Solution®, specializing in topics like databases, email recovery, and migration solutions. Running the latest version of Outlook ensures you have the most recent fixes and updates. An outdated version can also be a cause of why Outlook keeps crashing unexpectedly.

What Causes the Outlook Crashes or Stops Responding Issue?

Fix Microsoft Outlook crashing issues

To fix this issue, it is important to first find out what\’s actually causing the Outlook to crash or stop responding. The most common problem users encounter when accessing their email accounts in Outlook is “Outlook 365 crashing”. In most cases, the issue is caused by incompatible or faulty add-ins. This article discusses some methods for resolving Outlook 365 keep crashing issues.

So, for a worry-free and risk-free conversion, using the professional tool is the optimum choice. If the mailbox is full, it may lead to Outlook 365 freezing or crashing as it can’t store new information in the Outlook data file. In such a case, you can increase the OST file size limit or free up space by removing old mail items and clearing the Trash or Deleted Items folder.

Leave a Comment

Your email address will not be published. Required fields are marked *

Shopping Cart

Price Based Country test mode enabled for testing United States (US). You should do tests on private browsing mode. Browse in private with Firefox, Chrome and Safari

Scroll to Top