It can vary from 1 to 30 minutes, depending on the number of failed attempts you have performed. Once the waiting period is over, try logging in again with the right credentials. Tread carefully here, since this changes how all Office apps handle sign-ins. We usually suggest Online Repair if you’re seeing sign-in issues in more than one Office app like Outlook and Word. First, double-check that you’re using the right Microsoft 365 account. Lots of people have more than one—maybe a personal Microsoft account plus a work or school one.
- Uninstalled and reinstalled O365 and have run Microsoft Office repair.
- Just looking for some help as my superiors aren’t that helpful.
- To find out what the account is, open the synchronization service, navigate to connectors, and open properties for ADDS.
- If you encounter this error – Sorry, we are having temporary server issues, then chances are that the issue lies at Microsoft’s end.
- After you fix the GUID problem, Windows should link the account and Office 365 properly again.
- Restrictions on device compliance, location, or sign-in risk might block you even if your password is correct.
- Updating your security settings after resetting your password adds an extra layer of protection against unauthorized access.
- Additionally, enable two-factor authentication (2FA) whenever possible for an added layer of protection.
Unable to sign in to Office 365 (even with correct password)
If you forget your Microsoft 365 password, use the “Forgot my password” option on the Microsoft sign-in page. Enter your email address and follow the verification steps, such as receiving a security code via email or text. Ensure your new password meets Microsoft’s security criteria for added protection.
Can I reset my Microsoft 365 password without contacting admin support?
If you can’t access it, use another verified recovery method like SMS or the Authenticator app. Contact your admin for assistance with recovery email issues. You have to follow a systematic approach while dealing with Microsoft 365 login issues. Start with the very basic checks and move to the more complex troubleshooting tips. Follow this guide to ensure a smooth and error-free Microsoft 365 login experience.
Fix #6. Address the Server or Service Outage
Making a new profile helps make sure cached credentials or profile-specific glitches aren’t messing things up. If you’re still locked out of Office 365 with the correct password, the issue probably isn’t your account. We often see FixTechGuide troubleshooting blog problems with cached credentials, a corrupted Office install, or some configuration error in Windows 11. Creating a new outlook profile lasted four days until this issue came back.
Why can’t I reset my Office 365 password?
Updating your security settings after resetting your password adds an extra layer of protection against unauthorized access. Review and update your recovery methods, such as your backup email and phone number, to ensure they are current and reliable. If not already enabled, activate multi-factor authentication (MFA), which requires a second verification step like a text code or app approval during login. Regularly reviewing your account activity and adjusting security settings helps keep your account secure in the long run. Yes, you can reset your password using the Microsoft Authenticator app if your organization has enabled this feature.
Why Choose Managed IT Services?
If you are using an outdated web browser or Office app, it can create compatibility issues, which eventually lead to Microsoft 365 sign-in problems. Make sure to update them to the latest version and try again to fix Microsoft 365 login issues. You might find it simple, but the most common cause of login failure is entering the wrong username and password combinations. According to a recent report, approximately 60% of Microsoft 365 users have experienced login issues at least once in the past year.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If you encounter this error – Sorry, we are having temporary server issues, then chances are that the issue lies at Microsoft’s end. After you fix the GUID problem, Windows should link the account and Office 365 properly again. Most of the time, you’ll be able to sign in without those annoying failures. The tool gives you results and fixes what it can automatically. If you need to make manual changes, it’ll give you clear steps to follow.
This wipes out old or conflicting login info that might be blocking you. Uninstalled and reinstalled O365 and have run Microsoft Office repair. Run it, follow the instructions, and let it scan for issues with cached tokens, registry settings, or system policies.