Microsoft 365 provides essential productivity services that allow users to collaborate across devices and locations. This includes enabling the synchronization of email, calendar appointments, contacts, tasks, and notes seamlessly between different platforms. However, sometimes sync issues can occur, which lead to changes not syncing properly or data not staying up to date between connected services and apps.
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As you can see, there are some common themes that can cause synchronization to stop working correctly. Once you have explored the basics like internet connectivity and updated software, examining any error reports becomes critical to zeroing in on the problem. Looking at the screenshot attached, I don’t see any indication that we have errors syncing. The user with the @domain.onmicrosoft.com email address doesn’t lock up everyday, but the onmicrosoft.com stays as the primary email address. A large OST file can lead to performance issues and result in Outlook not syncing with the Exchange Server, disrupting your workflow.
Method 2: Check if the Work Offline Mode is Disabled
How to force Office 365 to sync?
To resolve this, you can reduce the Outlook data file (OST) size. This can help optimize Outlook’s performance and fix the synchronization issues. The user seems to sync properly and is given an E3 license (standard procedure). OneDrive doesn’t come up under the Apps on the office.com portal. Restart the user’s computer and then recheck the license. And see if it will see OneDrive again, So I can sync it to their computer.
- The user seems to sync properly and is given an E3 license (standard procedure).
- Microsoft 365 synchronization can fail due to connectivity, software bugs, data overloads, permissions, and more.
- I’m wondering if you either have a UPN or SMTP proxy address conflict.
- Restart the user’s computer and then recheck the license.
- Now, restart Outlook and check if Outlook synchronization is working.
How Do I Force Synchronize In Office 365?
Forcing manual synchronizations is also useful when troubleshooting. Following this guide will help get your Microsoft 365 data syncing reliably again. Want to chat about how Microsoft 365 can benefit your business? During the scanning process, security applications, like antivirus software or Windows Firewall might lock the Outlook data file, leading to the sync issues.
Solutions to Fix the Sync Issues in Outlook
Probably just took some time for the Office 365 not syncing fix sync to happen. I am still trying to get back with the user on the OneDrive issue. I’m wondering if you either have a UPN or SMTP proxy address conflict. The SMTP would explain why they aren’t getting the correct UPN on the Microsoft side. It seems like there is a disconnect between O365 and exchange which is super weird to me… Create your account and connect with a world of communities.