We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. Use the People page to find, view, create, and edit contacts and contact lists. To learn more about managing contacts in Outlook.com, go to Create, view, and edit contacts and contact lists in Outlook.com. Each message also has a mini toolbar when you open the message in a new window.
If you have email messages in an email program, you must import your email messages and addresses to the new user profile before you delete the old profile. If everything is working correctly, you can now delete the old profile. To create a user profile, you must first create a user account.
If it is then you have to wait till they resolve the issue. Then follow other solutions to fix Outlook web not working. So, there are several factors that cause the Outlook web access issue. To resolve that there are several solutions you can use, some common ones are mentioned in this flowchart. Outlook Web App or OWA is a web version of Microsoft Outlook that you can use for free. Because it is available online, users can easily access their account from any device, even from their smartphone.
Restart Outlook and try to reproduce the problem. Find solutions to common problems or get help from a support agent. To update your password in Outlook, see Change or update your email password. If you’re having problems setting up your email in classic Outlook, we want to help. You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally.
At the top of the message list, you can choose how you want to view the list. There might also be a visual alert that a message is unread, has an attachment, or is flagged. In the Search box, type the name or email address of a person or a keyword you want to search for, and press Enter or select . See Working with message folders in Outlook.com to learn more about available folders. To change your Mail settings so your inbox looks and behaves the way you want it to, see Personalize your new Mail experience in Outlook.com. https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/ Use the classic Outlook for Windows connectivity troubleshooter to troubleshoot Outlook connectivity issues.
While we fix the problem, you can send the file as a OneDrive link. Find solutions to common problems or get help from a support agent. Use the classic Outlook for Windows connectivity troubleshooter to troubleshoot Outlook connectivity issues.
Set up proper exception rules to allow your email client to communicate with the SMTP server. The default SMTP port (25) may be blocked by some Internet Service Providers (ISPs) due to spam concerns. Mistyped usernames or passwords can prevent successful authentication with your SMTP server, leading to failed email sends. Visit Firefox support to learn https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/ how to Disable or remove Add-ons.
If you used the workaround below you can now switch from using an Outlook.com alias to your country’s domain. Create your account and connect with a world of communities. Start typing in the search box to find a contact or contact list. Right-click an existing folder and select Create new subfolder. Calendar events can be used for your own personal event, or you can invite others to create an in-person or Teams meeting.
To learn more about how to share your feedback, see How do I give feedback on Microsoft Office. We’re aware of an issue where some users see the error message “Your message can’t be displayed right now”. Microsoft has released a Windows Hotfix file to remove the contacts folder synced by the Teams app. Some Safari users are unable to add email addresses in the To section, or cannot point the cursor in the To field.
We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars. This fix will also lead to a reduction in the total number of contacts on your contact list. We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up. To check if you have received the fix, review your contact list to confirm duplicates have been removed.
Safe Mode loads Outlook with only essential components, allowing you to isolate and disable faulty add-ins. https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/ We have tried all things mentioned above (except reconnecting the MS account), but the only solution so far is deleting the users profile. As @ode2joy ​ said, clearing out the user’s profile usually works, which is a more thorough procedure than just deleting .nst and .ost files. You can automatically repair your Office program files to resolve such problems as Outlook freezing or not responding.
Therefore, to resolve the problem we have to first understand the reasons why Outlook Web is not working. When you select a specific day in the calendar, any appointment or event scheduled for that day is listed in this area. You also can select a day or time slot and create a new appointment or event. Keep track of appointments, meetings, or any other event from anywhere.